Return and Refund Policy 

Introduction 

Welcome to Kahani Kubs. Our Return and Refund Policy outlines the terms and conditions for returns and refunds, emphasising our commitment to customer satisfaction. 

Eligibility and Timeframe 

To be eligible for a return, items must be unused and in the same condition as received. Customers have 14 days to initiate a return. 

Condition of Items 

Returned items must be in their original packaging, with tags and labels intact and be in saleable. 

Refund Process 

Refunds will be processed within 7 days of receiving the returned item. The refund will be issued to the original payment method. 

Exceptions 

Certain items, such as personalized or non-returnable goods, are exempt from being returned. 

Shipping Costs 

Customers are responsible for return shipping costs unless the return is due to a mistake on our part. 

Contact Information 

For inquiries related to returns and refunds, contact our customer support at kahanikubs@gmail.com 

Policy Changes 

We reserve the right to update or modify the Return and Refund Policy at any time. Customers are encouraged to check the policy periodically for changes. 

By purchasing with Kahani Kubs, customers acknowledge and agree to the terms outlined in this Return and Refund Policy. 

June 2024